Bring good questions.
Your clients always will be the experts on knowing what it is they want. You can’t bring that element; only they can. But they may not be able to just explore and express those wants on their own. That’s why part of the job is to bring great questions. Here’s some:
- looking at your situation right now: why isn’t it worse? what are you doing that keeps you there, instead of degrading?
- between now and (as far out as the client can readily relate to), where do you want to go?
- how will you know when you get there? what will it feel like?
- what’s one single thing you can do between now and the next time we talk that will move things in that direction?