{
  "author": {
    "name": "Dylan Fitzgerald",
    "url": "https://dylanfitzgerald.net/"
  },
  "blyg": "0.4",
  "changelog": [
    {
      "at": "2024-08-31T01:14:00Z",
      "note": "Imported from the Ctrl+Shift archive",
      "version": 1
    }
  ],
  "content_hash": "sha256:1c5d36aa258e59ae5243e05a838eb2f1190b243cc7126999c7e4f9fe0b83903f",
  "content_html": "\u003ch1\u003eThe tyranny of default behaviors\u003c/h1\u003e\n\u003cp\u003eIn contrast to the emphasis the (admittedly somewhat debunked) \u003cem\u003eNudge\u003c/em\u003e puts on setting up good defaults, let’s talk about avoiding shitty ones.\u003c/p\u003e\n\u003cp\u003eIf you set a default behavior, be it an expectation of who picks up the phone when production goes down or the bank account you link to autopay a bill, you can count on that behavior happening at least once.\u003c/p\u003e\n\u003cp\u003eIf the default behavior is undesirable, count on it happening precisely when you or your system is too busy and overwhelmed with other things—which is to say at the point of maximum inconvenience.\u003c/p\u003e\n\u003cp\u003eWhat happens today if you don’t preemptively take action on that bill, or that monthly report, or your direct report’s meeting? Can you make your failure state suck less?\u003c/p\u003e\n",
  "content_md": "# The tyranny of default behaviors\n\nIn contrast to the emphasis the (admittedly somewhat debunked) _Nudge_ puts on setting up good defaults, let’s talk about avoiding shitty ones.\n\nIf you set a default behavior, be it an expectation of who picks up the phone when production goes down or the bank account you link to autopay a bill, you can count on that behavior happening at least once.\n\nIf the default behavior is undesirable, count on it happening precisely when you or your system is too busy and overwhelmed with other things—which is to say at the point of maximum inconvenience.\n\nWhat happens today if you don’t preemptively take action on that bill, or that monthly report, or your direct report’s meeting? Can you make your failure state suck less?",
  "created": "2024-08-31T01:14:00Z",
  "id": "2sjstxs2jc47c8keqceqwayc2h",
  "kind": "thread",
  "media": [],
  "origin": "https://dylanfitzgerald.net/blyg/",
  "page": "https://dylanfitzgerald.net/blog/the-tyranny-of-default-behaviors/",
  "transclusions": [],
  "updated": "2024-08-31T01:14:00Z",
  "version": 1
}