Ctrl+Shift
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Nudges, not Hail Marys
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Say "no" much earlier
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Default Do or Default Don't?
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Consultant's toolbox: seek out what's working, not just what's broken
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You probably need less process.
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Transfer and accept responsibility—responsibly
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Do work with (some) jerks
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Responsibility, accoutability, autonomy, and competence
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Keep a personal "consulting backlog"
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There isn't enough time.