Ctrl+Shift
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Predictability as a precursor to trust
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How do you grade yourself?
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What goes into an intro meeting with someone at your new client?
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Grab 1:1s with everyone you can on your first week
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Consulting and Delivery
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Nudges, not Hail Marys
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Say "no" much earlier
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Default Do or Default Don't?
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Consultant's toolbox: seek out what's working, not just what's broken
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You probably need less process.